"Stephen is a calm and measured thorough and effective mediator, focused on bringing the parties together. Our experiences have been positive, and the outcomes successful. We would be pleased to use Stephen again."

"Stephen Shaw is an excellent mediator. He resolves disputes in a way that allows parties to compromise without feeling that they have settled disadvantageously. He is calm in his approach and exudes a friendly authority. Parties feel that he understands their concerns and position. This encourages parties to be positive in their attempts at settlement. He avoids exacerbating conflicts between parties. By gaining their respect he is able to move parties gently towards settlement in even the most unpromising situations."

"Stephen was well prepared and focused on the main issues. He had a calm, courteous and professional approach and, most importantly, was able quickly to gain the parties' trust. On several occasions the client was ready to walk. However, the manner in which Stephen handled the mediation persuaded him that it was worthwhile to stay. Stephen worked exceptionally hard to achieve a settlement and did an outstanding job in a difficult situation with strong willed parties."

"Stephen Shaw was instructed to act as mediator in a highly contentious dispute concerning development land. When agreement was eventually reached, it came about principally by reason of his efficient analysis and assimilation of each party's case and interests, and his sensitive assistance with, and where necessary prompting of, the negotiations. I have no hesitation in recommending him."

"Stephen was engaged to act as a mediator for a dispute that had certain sensitivities. I thought his approach to the mediation throughout in no small part resulted in the dispute settling and I would have no hesitation in proposing him as a mediator in the future."